> ## Documentation Index
> Fetch the complete documentation index at: https://docs.commert.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Credits with Payment Gateway in Commert Admin

In this guide, you’ll learn how to add credits to your wallet using a payment gateway in the Commert Admin.

Use this option for standard top-ups that add paid credits to your wallet.

## Steps to add credits

1. Go to **Wallet Page** → **Add credits**.
2. Enter the credits you want to add (minimum 500). Example: type **500** to add 500 credits.
3. Click **Pay (₹500)**. The amount shown matches the credits you’ll receive (1 credit = ₹1).
4. Choose a payment method in the gateway (card, UPI, net banking, etc.) and complete payment.
5. After success, the wallet balance updates and a new transaction appears in history. If payment fails, you’ll see an error message and no credits are added.

<img src="https://mintcdn.com/commert/z9PnvTtgIBVaqNFr/images/user-guide/wallet/add-credits/payment-gateway/payment-gateway.png?fit=max&auto=format&n=z9PnvTtgIBVaqNFr&q=85&s=659e8a9be9df0c43054406896cfdc119" alt="Payment Gateway Checkout" width="2062" height="1350" data-path="images/user-guide/wallet/add-credits/payment-gateway/payment-gateway.png" />

<Note title="If you were on hold">
  If your services were on hold, they resume automatically once the new credits clear pending charges.
</Note>

## What to expect

* **Instant balance update**: Credits appear as soon as the gateway confirms payment.
* **Receipt**: Check Wallet → Transaction History for the reference and description (for example, “Wallet top-up via Razorpay”).
* **Pending charges**: Any queued fees deduct right after the top-up, so available credits may reduce if holds were active.

## Troubleshooting

* **Balance not updating**: If the wallet balance is not updating, please check the following:
  * Check if the payment is successful.
  * If the payment is successful, try refreshing the page.
  * If not credited, please contact our support team using [discord](https://discord.gg/8zQdz8ZB3h) or email us at [support@commert.com](mailto:support@commert.com).