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In this guide, you’ll learn how to import products into your Commert store.

Import Products from a CSV File

When you import the CSV file, Commert will either create or update products based on the CSV file you upload.

CSV File Format

In the import form, you can download a template CSV file to see the format required for the import.

CSV File Rows

Each row in the CSV file represents a product variant to create or update. So, if a product has multiple variants, each variant will have its own row in the CSV file. For example, a product with two variants (red and blue) will have two rows in the CSV file, one for the red variant and one for the blue variant.

CSV File Columns

The columns in the CSV file holds the details of the product variant and its associated product. The CSV file can have the following columns:

Import List of Products

Prerequisites: A CSV file to import
To import products:
  1. Go to the Products page.
  2. Click on the Import button at the top right.
  3. In the side window:
    1. If you’re unsure of what the CSV file’s format must be like, you can download the template CSV file.
    2. To upload the CSV file you want to import products from, either drag-and-drop the file to the upload area or click on the area to open a file picker.
    3. After you upload the CSV file:
      1. Check the number of products to be created or updated.
      2. To remove the uploaded file, click the icon, and choose Delete from the dropdown.
  4. Once you’re done, click the Import button.
If you face any errors or difficulties, please contact your technical support team as this could be an issue in the storage integration used.
Import Products Form This starts the import process which may take some time.

Check Import Status

To check whether the import is in progress, finished, or failed:
  1. Click on the icon at the top right of the page.
  2. Find the product import, which should be the latest item on the list.
The text on the import item will explain the current state of the import.
If the product import fails, please contact your technical support to check the error logs.